Terms & Conditions
TRADING TERMS
Thomas Marsden Advertising Pty Ltd
ACN 001 784 836
New Clients / Payment Methods
Before any work can commerence all new clients will be required to complete the new client sign up form to provide contact, address and payment details.
Thomas Marsden offers 2 payment methods: 30 day commerical credit account and COD (cash on delivery).
30 day Commercial Credit Accounts
Requirements:
- Business established for longer than 2 years.
- Provide 3 current trade references.
- Provide directors address details.
Upon completion, and approval of 30 day credit account application a credit account will be opened.
We reserve the right to use information provided in the account application to check client credit worthiness.
Invoicing and payment.
Individual invoices will be issued for each project and will indicate GST payment, a statement of account will be issued at the end of each month. Payment terms are strictly net 30 days from end of month statement is issued. Payments to be made by business cheque, payable to Thomas Marsden or electronic funds transfer (EFT) BSB 062-589 Account 2804 7998
Goods and services remain the property of Thomas Marsden until the account payment is finalised. Thomas Marsden reserves the right to suspend hosting, domain or SSL services if outstanding accounts are not finalised.
Overdue accounts
Accounts exceeding our payment terms will be subject to collection action by our collection agency.
Major projects
Should a project span longer than one month, Thomas Marsden may invoice “work to date” at the end of each month.
Large projects will be quoted in stages with date based milestones.
COD Accounts
All COD projects will be quoted in advance and require client signautre on approved quote.
A
50% down payment will be required before project commencement with balance due before final handover of material or publishing of project.
Payments to be made by business cheque, payable to Thomas Marsden or electronic funds transfer (EFT) BSB 062-589 Account 2804 7998.
Quoting
All prices quoted are Exclusive of GST.
Quotations are valid for 30 days from date of client submission.
Production Work
Unless otherwise specifed, all production work includes one round of client revisions only, additional revisions may be charged at $150 / hour.
Website Development
Once website has been approved and made ‘live’, any changes that are not due to programming issues or contained in the original brief will be charged out at normal TMA rates. Thomas Marsden provide a warranty period of 3 months from time of website going live whereby any problems reported with the site will be fixed. All problems with the site must be reported within this 3-month Warranty period. Beyond the 3-month warranty, all programming work performed, regardless if due to TMA error will be charged out at normal TMA rates. Warranty applies to new sites developed solely by Thomas Marsden Only.
Intellectual property.
Thomas Marsden will retain copyright ownership of creative material produced by its staff. Copyright release is available on written request.
Archived material.
Artwork is kept on our active file system for a period of 12 months, after which it will be archived. Archive retrieval charges may occur on projects older than 12 months. Thomas Marsden will archive client material for a period of five years, subject to events beyond our control e.g. fire, theft, file corruption etc.
Privacy Policy
At Thomas Marsden Advertising Pty Ltd, we take a great deal of care when we handle your personal information and we do so in line with the 13 Australian Privacy Principles (APPs) that can be found at the OAIC website (www.oaic.gov.au).
Thomas Marsden Advertising Pty Ltd has developed a simplified and extended policy to help you better understand how your data is stored and used by us, as well as the purpose for which it is used and why. This simplified version will give you a quick snapshot, or if you're up for a thorough read, please view our extended Privacy Policy further below.
This Privacy Policy applies to personal information collected by Thomas Marsden Advertising Pty Ltd (www.thomasmarsden.com.au).
What does Personal Information mean?
Personal information is information that may identify you or by which your identity may be reasonably determined. Such personal information may include your name, address, other contact details, your date of birth, or any other information that may be provided by you in order to access or make use of our services at www.thomasmarsden.com.au. In this privacy policy, 'personal information' has the same meaning as defined by section 6 of the Privacy Act 1988 ('Privacy Act').
How is my Personal Information Collected?
The main way we collect personal information is through you directly or through your authorised representative. That is, when you visit us at www.thomasmarsden.com.au and submit your personal information or request your personal information to be used (i.e. by subscribing to an email newsletter or filling out a contact form).
We sometimes collect personal information from a third party or from a publicly available source, but only if:
• you have consented to such collection or would reasonably expect us to collect your personal information in this way, or
• if it is necessary for a specific purpose such as the investigation of a privacy complaint.
Your personal information may be collected through the following services that are used on our website:
• User contact forms
• Mailing list
• Cookies & Analytics
• Social Network widgets and buttons (Pinterest, Twitter etc)
We only collect personal information for purposes which are directly related to our functions or activities under the Privacy Act, the Freedom of Information Act 1982 (FOI Act), and only when it is necessary for or directly related to such purposes.
How do you use my Personal Information?
We only use personal information for the purposes of which we collected have it – purposes which are directly related to one of our functions or activities that on the whole create a better user experience for you at www.thomasmarsden.com.au.
We do not give personal information about an individual to any government agencies, private sector organisations or anyone else unless one of the following applies:
• you have consented
• you would reasonably expect, or have told us, that information of this kind is usually passed to those individuals, bodies or agencies
• it is otherwise required or authorised by law
• it will prevent or lessen a serious and imminent threat to somebody's life or health, or
• it is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.
Is my Personal Information Stored Securely?
We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse.
When the personal information that we collect is no longer required or you request for it to be removed - we destroy or delete it in a secure manner.
Can I Access or Change the Personal Information I give you?
Yes, you can access the personal information that we hold about you, and you can ask us to correct the personal information we hold about you. For more information, please contact us directly using the contact details below.
Our Obligations
Thomas Marsden Advertising Pty Ltd is bound by the Australian Privacy Principles in the Privacy Act. We care about our users and do everything we can to adhere to the 13 Australian Privacy Principles as per the OAIC guidelines.
How to Contact Us
For further information contact us at team@thomasmarsden.com.au or alternatively you can write to us at Thomas Marsden Advertising Pty Ltd, 95b Station Street, PENRITH, NSW 2750
This privacy policy was created on 19/01/23 by My Privacy Policy.
Disclaimer
Please note that while all care will be taken to ensure all information, product inclusions and prices are accurate and correct at the time of publishing, Thomas Marsden Advertising Pty Ltd reserves the right to alter or retract any products, prices and or information without prior notice.
Thomas Marsden Advertising Pty Ltd is not liable for any personal or property damage, loss of income, profit, goodwill or business contacts retained when using this website, or any Thomas Marsden Advertising Pty Ltd products or services.
If you wish to obtain services from Thomas Marsden Advertising Pty Ltd, you should not rely solely on the information in this web site but should make specific enquiry concerning the nature of the services and their suitability for the use to which they will be put. Unless stated otherwise, all information on this web site is supplied without any warranty, condition or other term as to the quality of any services or their suitability for any particular purpose.
Copyright
This website and all its contents including text, images, graphics, source code, video, audio and any multi-media components are the legal property of Thomas Marsden Advertising Pty Ltd. You may not adapt, reproduce, store, distribute, transmit, publish, perform or create derivative works from any part of this website without prior written permission from Thomas Marsden Advertising Pty Ltd.
Copyright 2024 © Thomas Marsden Advertising Pty Ltd
Portfolio content including images, screenshots, video and audio; and client logos are the property of their respective entities or corporations and have been reproduced on this website with permission.